Another story of how sometimes it becomes inconvenient to use some online reservation systems.
I used to bought train tickets in the Spanish Renfe online system. They even sent you an SMS message with your booking number and you’re ready to go.
Well, they upgraded their system and now when you book online, as a last step you get a webpage to print the boarding pass. And now to get on board, it’s mandatory to show it. My only trouble was that I didn’t have a printer, so I had a pending visit to an internet coffee shop.
So, I went to one of those coin operated internet places where you get the chance to remember good old times with Internet Explorer and Windows Server… something… haha…
I accessed my email account to check for the order confirmation and there was no link to the boarding pass, and they insisted that the email wasn’t a travel document.
I went to Renfe website to try to generate the boarding pass again, but I couldn’t find the option.Just some nice advertising about the new machines to print your passes in the stations that will be available in Barcelona soon. I printed the email and showed up in the station.
They did let me take the train, but I got a warning that next time I might not be that lucky and could miss the train. I did try and it seems like they forgot to be more nice to their paying customers.